Health Homes

An Extensive Network of Support

There’s No Place Like a Health Home

That’s because a Health Home isn’t a place—it’s an extensive network of support for Medicaid recipients in the community. Our Health Home care managers coordinate all the services a person needs to stay healthy and out of the hospital or emergency room.

Why Health Homes

Eligibility

Who is eligible?

Medicaid recipients, including those who are already members of a managed care organization and who meet at least one of the following conditions:

Struggle with two or more chronic health conditions, such as asthma, diabetes, heart disease, a mental health condition or substance use disorder
Have a significant mental illness
Live with HIV/AIDS
Reside in any of the following New York counties: Allegany, Cattaraugus, Cayuga, Chautauqua, Chemung, Cortland, Erie, Genesee, Livingston, Madison, Monroe, Onondaga, Ontario, Orleans, Oswego, Schuyler, Seneca, Steuben, Tioga, Tompkins, Wayne and Yates

Health Home can help you by:

Working with providers to coordinate your care
Advocating on your behalf so you receive the care you deserve
Navigating the complex healthcare system
Linking you to resources for finding affordable housing, food, clothing, childcare and transportation
Offering you more meaningful activities to improve your health
Helping you identify your own goals and ensuring everyone involved in your care understands the care plan you created
Ensuring you have access to the things you need to reach your goals